Conjur LDAP Auth Error

Getting the following error when trying to login with an AD account:
84>1 2020-04-07T21:00:47.516+00:00 cacc7460eaf3 conjur e359f302-43d6-4f36-af19-7f530dc8c6d8 authn [action@43868 result=“failure” operation=“authenticate”][subject@43868 role=“ATHProd:user:SXXXP”][auth@43868 authenticator=“authn-ldap” service=“ATHProd:webservice:conjur/authn-ldap/axxs-xxxp-tld”][meta sequenceId=“2”] ATHProd:user:UXXXP failed to authenticate with authenticator authn-ldap service ATHProd:webservice:conjur/authn-ldap/axxxs-xxxp-xxd: CONJ00002E Invalid credentials

Auth policy:

  • !policy
    id: axxxxx-cxxx-xxx
    body:

    • !host

    • !webservice
      owner: !host
      annotations:
      ldap-authn/base_dn: dc=xxxxxx,dc=xxx,dc=xxx
      ldap-authn/bind_dn: cn=EPVADService,cn=Service Accounts,cn=Resource Accounts,dc=xxxx,dc=xxx,dc=xxx
      ldap-authn/connect_type: ssl
      ldap-authn/host: pxxxxxxxx.xxxx.xxxx.xxx
      ldap-authn/port: 636
      ldap-authn/filter_template: (&(objectCategory=Person)(uid=%s))

    • !group clients

    • !permit
      role: !group clients
      privilege: [ read, authenticate ]
      resource: !webservice

    • !variable
      id: bind-password
      owner: !host

    • !variable
      id: tls-ca-cert
      owner: !host

  • !grant
    role: !group xxxxx-xxx-xxx/clients
    member: !group “/US-EPV-Administrator”

User Policy:

  • !user
    id: UXXXP
    owner: !group
    id: conjur/ldap-sync
    annotations:
    ldap-sync/source: pxxxxxxx4.xxxxx.xxxx.xxxx:636
    ldap-sync/upstream-dn: CN=UXXXXP,OU=Privileged,OU=Resource Accounts,DC=xxxxx,DC=xxxx,DC=xxx
  • !group
    id: US-EPV-Administrator
    owner: !group
    id: conjur/ldap-sync
    annotations:
    ldap-sync/source: pxxxxx4.xxxx.xxx.xxx:636
    ldap-sync/upstream-dn: cn=US-EPV-Administrator,ou=GROUPS,dc=xxxxx,dc=xxxx,dc=xxxx
  • !grant
    role: !group
    id: US-EPV-Administrator
    members:
    • !member
      role: !user
      id: USP10P
      admin: true
  • !permit
    role: !group US-EPV-Administrator
    privileges:
    • create
    • update
    • read
      resources:
    • !policy root

Hello @sackpephirom -

Troubleshooting potential LDAP configuration issues may be difficult to do over this forum. Can you please create a case for this question in Salesforce, if you haven’t already?

Thank you,
Geri Jennings